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To date Kim Gichia and the Proserve team at Homa Bay have been managing the Ramco Group IT infrastructure. With effect from January 1st 2015 this responsibility will be moved to the ICT Africa Consulting Services based at the Ramco Group Industrial Park.
ICT Africa headed by Hariharan Iyer will continue to work with Kim in managing all Group IT services that include –

1. Managing Hardware & Network infrastructure – band width, back up, Voip etc
2. Managing Software and applications – google accounts , anti virus, windows licenses etc
3. Managing the RGL Data Centre at Sameer Park
4. All Backup and off-site storage
5. System auditing & control to prevent fraud and hacking
6. Document management and electronic archiving
7. Management reporting tool and dashboard creation

WHAT THE FUTURE HOLDS
Hari and the ICT team will also continue to develop custom applications and solutions for both Group companies and outside organizations.
As Hariharan Iyer says, “The biggest change over the next 10 years in the way we do business will be the automation of systems and controls that will link customers and suppliers and deliver real time dash board information on all facets of your business. Being ahead in this process will certainly deliver a competitive edge.”

NEW PROJECTS TO EXPECT FROM ICT
Hari is currently working on Software solutions to provide –

1. Bulk SMS Alerts
2. Online Credit Applications and Approvals across the Group
3. Employee tracking using google maps services
4. Group HR portal for recruitment, leave management and all HR management
5. IT systems to help group companies achieve ISO certification

Watch this space for product launches and all the best Hari.