SEAL HONEY: Conducts B2C Staff Training

New Partnerships

ASL Trading Sends a Different Breast Cancer Awareness Message Sai Office Kenya and Epson Sponsor Golf Tournament ASL Packaging Partners with Ona Seedlings ASL Trading Welcomes Kohler to its Premium Portfolio ASL TRADING: Staff Get a New Corporate Look RAMCO PRINTING : Partners with Barron South Africa ASTRAL PIPES: All Geared For Export Markets ASL HFD: New Range of Steam Boilers TRAVELSHOPPE: Adopts International Safety Logistics TRAVELSHOPPE: Integrates VISA Assistance Services RAMCO GROUP: French Investment Firm Buys into RGL ASL PAPER: ASL Paper Forms Alliance with TechNova Imaging Systems CROWN CLASSICS: Dr. Fixit Waterproofing Solutions Introduced in Kenya LINO STATIONERS: Lino Now Sole Distributor of UHU Glue LINO STATIONERS: Lino Appointed Sole Distributor of Rexel Shredders OFFICE TECHNOLOGIES: Hisense sign a contract with UNEP ASL PACKAGING: Promotes SMEs to Upgrade Packaging LINO STATIONERS: Lino Appointed Sole Distributor for Oxford Sets ASL TRADING: Adds Sonaki Bonechina to Range TRAVELSHOPPE: New Partnership with Laikipia Wildlife Forum ASL TRADING: Partners with Equity Bank ASL TRADING: Appointed Sole Distributor for Laufen of Switzerland PROSERVE: Proserve adds Ovidian and Astral to Group network JUMA HARDWARE: Juma appointed Kaluworks Sole Distributor ASL TRADING: ASL Trading Appointed Grohe Distributor OFFICE MART: Appointed As Dell Partner ASL HFD: Now Exclusive Mueller Distributor TRAVELSHOPPE: SATB partners with Travelshoppe PLATINUM PACKAGING: Partners with Rapid Communications LINO STATIONERS: Lino Appointed Sole Kenyan Distributors for Nataraj OFFICE TECHNOLOGIES: Appointed Local Distributor for Canon RAMCO PRINTING: Launches Z-CARD® In Kenya KENTAINERS: Joins Ramco Group ASL HOSPITALITY: ASL Hospitality Takes on New Distributors RAMCO PRINTING: Magazine Focus at Ramco Print SEAL HONEY: Joins Ramco Group LINO STATIONERS: Joins Ramco Group OFFICE TECHNOLOGIES: Partners with Intermec SAI OFFICE: Official Nikon Distributor OFFICE TECHNOLOGIES: Appointed Distributor for Rowe Germany

Expansion News

ASL Launches Solar Cable Flexoworld Relocates Ramco Printing streamlines operations Diecut starts state of the art Production of Laser Cut dies Sai Office Rwanda expands into new office in Kigali Apostrophe launches as a Project Solutions Provider of electro- technology Officemart Kenyatta Avenue Branch gets a Facelift Streamlines Production Operations ASL Wire & Cable Widens its Production Capacity with New Products Multivista Adds New Line to Its Product Basket Kentainers Expands Its Plastic Storage Solutions Officemart Junction Branch Gets A Facelift ASL Trading Opens a Retail Shop at No.80 Muthithi Road Apostrophe – The New Projects Division of ASL Limited Kitchens & Beyond – The Latest Addition to our Building Materials and Supplies Portfolio Ramco Promo, Marketpower International and Ovidian Kenya Consolidate their Production Facilities under Ramco Printing to form IX Kentainers Launches an E-Commerce Site ICT Africa Rolls Out a Call Centre Ramco Plexus Opens Showroom opens at the Odyssey, Westlands ASL Packaging Moves to a New Location ASL Trading Launches in Ongata Rongai ASL Trading Welcomes Kohler to its Premium Portfolio ASL Steel & ASL HFD Merge to Form ASL Engineering Division Krona Plastics – Ramco Group’s New Manufacturing Venture ASL Industrial Division Launched to Manufacture Welding Electrodes Travelshoppe Launches Cargo and Courier Services FLEXOWORLD: Installs Esko Cutting Table FLEXOWORLD: Starts 3D rendering for Packaging designs RAMCO GROUP: Introduces Kenya’s First COVID-19 Showroom FLEXOWORLD: Installs 1st Esko XPS in Sub Sahara Africa MARKET POWER: Launches InStore Magazine RAMCO PLEXUS: Partners With Proparco WILD ELEGANCE: Expands their Production RAMCO GROUP: Welcomes Wild Elegance Africa LTD ASL LTD – HFD: Introduces ASL – Industrial Equipment SERENITY INTERIORS: Launches into New Fit-Out Projects RAMCO GROUP: Welcomes Sintel Security Print Solutions Limited RAMCO GROUP: Welcomes Kenya National Spelling Bee ASL WIRE & CABLE: Installs Trunking Machine ASL- HFD: Installs 3rd Milk Silo PRESSMASTER: Joins Ramco Group ASL TRADING: Displays at Astral Pipes CPVC PRO Launch TRIO ELEVATORS EAST AFRICA: Joins Ramco Group SAI OFFICE: Launches Brother Ink Printers SAFARILINK: Launches New Service to Kisumu RAMCO PRINTING: Invests in New Machines RAMCO PRINTING: Upgrades to new GMG Colour Management System OFFICEMART: Fresh Upgrade for Officemart Website MARKETPOWER: Introduces New Products FLEXOWORLD: Adds a new Water Wash Processor

Awards & Media

Flexoworld Installs plate mounter Sai Office hosts resellers upskilling event for APC Kenya Dealers Multivista feted by Fobes India Multivista feted by Forbes India Ramco Jamii – Employee Appreciation Committee Fetes 2021 Best Performing Employees in the Group Ramco Plexus Exhibits and Wins at the Food and Beverages Expo New Group HR Structure FLEXOWORLD: EMERGES @ 40 ON TOP 100 SMEs SAFARILINK: Top Global Safety Rating PLATINUM PACKAGING: Attains Honours RAMCO GROUP: Wins Award for Best Corporate by Turkish Airline TRAVELSHOPPE: 25 Years Anniversary TRAVELSHOPPE: Wins at Amadeus Live Travel Space Awards ASL CREDIT: Appreciated for Compliance and Taxes Payment ASL WIRE & CABLE: Gets ISO Certification TRAVELSHOPPE: Wins at AIG Annual Sales Awards RAMCO PRINTING: Achieves ISO Certification 9001:2015 ASL LIMITED: Gets GCR Rating of BBB+(KE) MARKETPOWER: Stand wins at IFTEX show TRAVELSHOPPE: Acquires ATTA Membership FLEXOWORLD: Celebrates Employee’s Milestone SAI OFFICE: Wins APC Distributor of the Year Award RAMCO HARDWARE: Awarded by KRA OFFICE MART: Wins at MEA Business Awards 2017 RAMCO GROUP: Chairman Bags Business Leadership Award OFFICE TECHNOLOGIES: Wins At Canon 2017 EMBU Winner Awards ASL CREDIT: Gets BBB+ (KE) rating from GCR, Outlook Stable. KENTANK: Ranks 9th in Superbrands 2016 /2017 ASL CABLES: Receives the CE Mark of compliance. ASL LTD: First Time rating of BBB+ (KE), Outlook Stable ASL HFD: Receives ISO Certification SAI OFFICE: Scoops Distributor of the Year Awards TRAVELSHOPPE: Gets Recognition For Outstanding Performance TRAVELSHOPPE: Gets Recognition For Outstanding Performance TRAVELSHOPPE: Travelshoppe and Etihad Airways hold Luncheon FLEXOWORLD: Recognizes 5 year Long service Employees ASL HFD: One of the Longest serving employee promoted RAMCO GROUP: Sponsors Rally Car for KNRC Season SAI OFFICE: Best in East Africa D-Link Award ASL CABLES: Exhibit at Vibrant Kenya Expo 2016 RAMCO GROUP: Awarded Top 20 CIO in East Africa ASL WIRE & CABLE: To Receive ISO Certification ASL PACKAGING LTD: Marks Record Sales in March 2015 RAMCO PLEXUS: Exhibits At Flower Expo KENTAINERS: Wonderloo Exhibited at Kisumu Road Show SAI UGANDA: GM wins APC Award MARKETPOWER: Travels to China Print Expo TRAVELSHOPPE: Clients Dinner ASTRAL PIPES: Hits Record Sales LINO STATIONERS: Scoops 2 Henkel Adhesive Awards

Operational Changes

Travelshoppe made big moves in 2022 ICT Africa Rolls out a new workflow platform Printstore installs ruling and punching machines for increased production Serenity Adapts innovative methods of interior transformation Serenity adopts Innovative Methods of Interior Transformation ICT Africa is Making Work Processes Efficient – One Automation at a Time! Serenity Interior Share About their Biggest Project Marketpower Resumes Digital Printing RAMCO GROUP: New Vertical HR Head – Plexus RAMCO GROUP: David Odhiambo moves to Ramco Altus as HR RAMCO GROUP: Continuing Education Workshop for Financial Controllers TRAVELSHOPPE: Introduces New Chatbot RAMCO GROUP: New Vertical HR head RAMCO GROUP: Launches the SMALA Sales Field App RAMCO GROUP: Recruitment SAI OFFICE TZ: Changes RAMCO GROUP: New Access Card Management System for RG-IP SAI OFFICE: Welcomes a New CEO OVIDIAN UGANDA: Welcomes a new COO RAMCO PRINTING: Takes on the Digital Age RAMCO PLEXUS: Welcomes Health & Safety Manager FLEXOWORLD: UK Tech Specialist joins Flexoworld for 3 Months FLEXOWORLD: Implements Environmental, Health & Safety Procedures ASL TRADING: Conducts Training on Effective Selling Skills RAMCO GROUP: Welcome New Team Members at Get-Together RAMCO PLEXUS: Welcomes New GM of Digital & Large Format Printing RAMCO GROUP: Hosts Training at Industrial Park PLATINUM PACKAGING: Welcomes New General Manager SEAL HONEY: Conducts B2C Staff Training RAMCO GROUP: Holds Final HR Meeting for 2017 ASL TRADING: Trains Staff on Cobra Products RAMCO PRINTING: Welcomes a New CEO ASL HFD: Introduces Learning Centre RAMCO PLEXUS: Welcomes new CEO RAMCO GROUP: Staff Attend Customer Service Training ICT AFRICA: 2nd Phase of Sharepoint Implementation TRAVELSHOPPE: Launches New App TRAVELSHOPPE: Acquires a New Ride FLEXOWORLD: Delivery Time is 94% Efficient ASL PACKAGING: Honours Long Serving Employees OFFICE TECHNOLOGIES: Now distributors of Konica Minolta range RAMCO GROUP:Has a new Group HR Director ASL PACKAGING: Celebrate Labour Day ASL PACKAGING: Welcomes new HR Officer ICT AFRICA: Simplifies financial reporting for Group companies ICT AFRICA: Installs new firewall to enhance security ASTRAL PIPES: Start production of new range of fittings FLEXOWORLD: ESKO software training OFFICE MART: New General Manager OFFICE MART: Branches get a ‘face lift’

CSR

Community Clean Up Exercise Donates an Ambulance to M.P. SHAH Hospital Street Feeding Programme Sanitary Pad Drive CSR Ramco Group Supports Schoolgirls with Dignity Kits Help A Girl Stay In School (HAG-A-SIS) Initiative SAI OFFICE: Donates to Park Road Primary School ASL PACKAGING: Visits Children’s Home RAMCO PLEXUS: Participates in Clean-up Exercise SERENITY: Gives Back to the Community ASL TRADING and SERENITY INTERIORS: Visit Community School SEAL HONEY: Gives Back to the Community RAMCO GROUP: Sponsors Charity Golf Tournament ASL TRADING: Gives Back for Christmas 2017 SAI OFFICE: Visit to the Mission of Charity ICT AFRICA: Plays Host To IT College Students SAI OFFICE: Prepares To Join The League SAI OFFICE: Take Part in a Blood Donation Exercise ASL CREDIT LTD: Imani Children’s Home RAMCO GROUP: Supports Local Cricket Through Advertising SAI OFFICE: Mentors Young Upcoming Artists OFFICE TECHNOLOGIES: Holds Photography Exhibition OFFICE TECHNOLOGIES: Holds Photography Competition OFFICE TECHNOLOGIES: Partners with Canon for filmmaking workshop KENTAINERS: Partners with the Aga Khan Foundation KENTAINERS: Partners with Nairobi City Council OFFICE TECHNOLOGIES: Toshiba Training RAMCO GROUP: Involved in Rhino Charge in Many Ways SAI RWANDA: Sponsors Tennis Tournament TRAVELSHOPPE: Co-hosts a Wine Tasting and Dinner TRAVELSHOPPE: Hosts Luncheon for Clients OFFICE TECHNOLOGIES: Holds Photographer Training Week OFFICE TECHNOLOGIES: Holds Check & Clean Camera Workshop ASL CREDIT: Holds Staff Luncheon MARKETPOWER: MPI donates computers and monitors CREATIVE EDGE: 12 Days of Christmas RAMCO GROUP: Ramco Group staff run for a worthy cause TRAVELSHOPPE: Travelshoppe and Saab CSR activity at Likii special Unit RAMCO GROUP: Singing for Peace ASL HFD: ASL HFD helps church after fire SAI OFFICE: Computers donated to children’s homes RAMCO GROUP: We Planted 1800 Trees! RAMCO GROUP: 229 Ramco Team run in Std. Chartered Marathon TRAVELSHOPPE: Travelshoppe sponsors the Rhino Charge KENTAINERS: Engages in Sanitation Upgrading Program PLATINUM PACKAGING: Platinum rebuilds school after fire PLATINUM PACKAGING: Platinum Packaging introduces Eco Poles RAMCO GROUP: Educational Scholarship Fund for Employee Children RAMCO GROUP: Sponsors Rhino Charge

Events

ASL Ltd – Engineering Division Hosts Dignitaries at Embu Dairy Farmers’ Field Day ASL Limited Engineering Division exhibits at Intl Dairy and Icecream expo 2022 Broekhof Africa Limited exhibits at the 10th International Exhibits in the 10th Intl Floriculture Trade Expo 2022 Kenya National Spelling Championship at Westgate Mall ASL Engineering Division participate in NITF 2022 Sai Office in partnership with Konika Minolta feature prominently at the 7th edition of Print Pack Sign Expo 2022 Safarilink participate in the 2022 Lewa Safari marathon ASL Lmited Engineering in partnership with MAACOM Launches a Mini Dairy Plant Sai Office Kenya hosts Brother International Corporation Dealers in Nairobi Kitchens & Beyond awarded super brand status Ramco Group Sponsors Golf Tournament at Windsor Kenya National Spelling Bee Championship at Westgate Shopping Mall OFFICE MART: Officemart’s Fun Day At The Junction Mall ASL-HFD: Exhibits at the Africa Dairy Conference MARKET POWER: Produces Winners’ Podium and Arch for KPL Championship ASL HFD: Turns 20 RAMCO GROUP: Workshop for Financial Controllers FLEXOWORLD: Had Team Building To Start The Year RAMCO GROUP: Launches Youngitude with a Kids’ Camp RAMCO GROUP: Leadership for Growth FLEXOWORLD: UK Partners, YRG Comes to Train at Flexoworld FLEXOWORLD: Starts an Internship Program TRAVELSHOPPE: Hosts Movie Night with Qatar Airways RAMCO GROUP: CEOs Training Day TRAVELSHOPPE: Kenya Airways Organizes Dinner for Kenafric Industries TRAVELSHOPPE: Host Open Days with Air Arabia RAMCO GROUP: HR Team Building TRAVELSHOPPE: Holds a New Year’s Party ASL WIRE & CABLE: Hosts End of Year Party RAMCO HARDWARE: Holds End Year Koroga SAI OFFICE : Hosts Epson Large Format Printers Exhibition ASL WIRE & CABLE: Holds Seminar in Nanyuki ASL PACKAGING: Staff Celebrate Christmas Early MULTIVISTA: Participates in the Big 5 Construct Expo ASTRAL PIPES: Hosts 2 Cocktail Evenings ASTRAL PIPES: Launches CPVC PRO RAMCO KORA: Companies Attend Security Solutions Event CROWN CLASSICS: Showcases work at the IQSK Exhibition RAMCO GROUP: Participates in the Annual Astro Football Cup TRAVELSHOPPE: Participates in Team Building Exercise RAMCO GROUP: Hosts CEO and CFO get together TRAVELSHOPPE: And Kenya Airways Visit Kenafric ASL HFD: Exhibits at the Africa Dairy Conference & Exhibition 2018 TRAVELSHOPPE: Sponsors the Mount Kenya annual horse show KENTAINERS: Exhibits at COINA Awards 2018 CROWN CLASSICS: Exhibits at COINA Awards 2018 ASTRAL PIPES: Exhibits at COINA Awards 2018 CROWN CLASSICS: Exhibits at Cottage Fair ASL PACKAGING: Organises a Wellness Month PRINT STORE: Holds Team-Building Session

January 13, 2018

SEAL HONEY: Conducts B2C Staff Training

Seal Honey Ltd led a three-day business-to-customer training program for their entire sales team to improve and motivate performance and efficiency across their nine wholesale and retail stores countrywide. Live examples were used because this was “hands-on” training during operating hours.

An external trainer spent time on a one-to-one basis with every sales staff, demonstrating the gold standard in customer service and mentored staff on how to attend to customer enquiries and complaints. The trainer also spent time with all branch managers to encourage a daily practice of a 15-minute morning mentorship meeting with staff prior to store opening hours. This training and daily meetings have proven to be valuable in addressing staff presentation and customer service goals.

At the end of the program, positive behavioral changes, improved team synergy, and a general attitude improvement has been noted. Having been proved worthwhile, the staff training will be repeated every six months.