ICT Africa is in the second phase of implementing the Office365 cloud adoption of its SharePoint portal for online file sharing. This replaces local file servers that have been used to share operational files to date. SharePoint Online portal offers more security and redundancy, more capacity for ever growing data, granular file sharing options and increased mobility where users can access their files on the go. SharePoint will also allow for integrated workflow thereby reducing the need for manual paperwork flow in operations such as online leave application forms. Other infrastructure additions or changes made include: IT, offices, software, website and distribution.
“We have rotated our onsite IT staff to offer refreshed services which also gives our technicians a chance to grow and learn from the experiences different sites have to offer,” Kimani Gichia added.